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Mental Health Home Care
Here at Bramble Home Care, we understand the positive difference that mental health home care can make.
Our trained carers support clients with a wide range of mental health challenges, helping them to live more fulfilling lives. Our expertise means we can accommodate a wide range of mental health conditions, responding to clients’ unique needs.
Get in touch to find out how we can support you or a loved one with mental health home care.
Caring since 2010
Since 2010, Bramble Home Care has been supplying care at home to residents of Gloucestershire for a range of health needs. It's so important to be in a comfortable and safe space when mental health concerns are at play. Care at home offers a complementary service, or in some cases an alternative, to mental health institutions that can aid in recovery and the management of mental health conditions.
Ensuring the right fit
It's so important to ensure, not only the right environment but also the best carer when it comes to mental health care at home. Our expert and highly trained team work hard to keep just two or three members of staff working with a mental health service user in rotation. This enhances the therapeutic relationship, ensures minimal disruption and helps with identification of mood changes or decline.
Support for all
We've supported clients diagnosed with a variety of mental health conditions, allowing them to obtain the right care in their own homes, including eating disorders, mood and anxiety disorders, schizophrenia, personality disorders, addictions, PTSD and many more. We work with anyone who needs support: from those needing day-to-day help to those detained under the Mental Health Act. Everyone is treated with care and dignity.
Why do we provide Mental Health Home Care?
Living with a mental health condition presents challenges, which can impact on day-to-day life. Our mental health home care services are designed to support you or a loved one face these challenges with confidence.
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Having the right support in place in your own home means you can continue to live independently. This has a positive effect on self-esteem and overall well-being.
"Since we moved my Dad to Bramble there's been a significant positive change in his depression and anxiety symptoms after 8 years."
Our approach
At Bramble Home Care, we understand that everyone is different, so our mental health home care is designed around individual needs. This holistic approach means we can tailor our approach to meet your preferences and serve you in way that provides the best levels of support.
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Before embarking on our journey together, we take time to get to know your (or your loved one’s) personality, likes and dislikes. This allows us to match you with a carer who shares your interests.
Regular reviews mean that we reassess your care needs and vary services if required.
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This flexible, person-centred approach means that you get the very best out of our mental health home care services.
Areas we support
We offer mental health home care in a wide range of areas to ensure your loved one gets the care they need.
Medication
support
Our highly-trained carers can help with taking medication at the appointed times.
Help with appointments
If your loved one needs support with getting to healthcare appointments or even a trip to the hairdresser’s, our carers are on hand to help.
Companionship and emotional support
Living with a mental health condition can sometimes be lonely. Our carers can offer your loved one the companionship and emotional support they need.
Respite
care
If you’ve been caring for a loved one, let our experienced carers step in and give you a break.
How can private Mental Health Care help?
Mental health home care allows you or your loved one to be looked after in the comfort of their own home, in a setting they are familiar with. Our care offers a whole range of valuable benefits:
Why Bramble Home Care?
When you entrust your loved one’s care to us, you can be assured that you’ve made the right choice.
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​Bramble Home Care has been providing services since 2010. We have worked hard to build up a reputation as a safe, compassionate care provider who puts our clients first.
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​Our carers have been trained to a high standard in mental health care to ensure they have the right expertise to look after your loved one. What’s more, our approach to each of our clients is unique so the care we offer is tailored to individual needs.
"Thank you Bramble for the help we've received for our daughter! After 3 months of autism support she's now cooking, baking and enjoying life more."
CQC accredited
Bramble Home Care is fully regulated by the CQC (Care Quality Commission), which inspects and regulates health and social care providers in England.
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The CQC ensures that services are safe, compassionate and of high quality. These are aims that Bramble Home Care is working towards every day.
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You can see our current CQC rating here.
Getting started
1
A Quick “Hello”!
Once you’ve booked your free initial assessment below, one of our trained team members will give you an introductory phone call to confirm the visit you’ve booked and the details you’ve provided.
2
Friendly Visit & Assessment
At the visit, our team will assess the needs of yourself or your loved one, ask questions, and confirm any medical information needed to create a care plan.
3
Creation of a Personalised Care Plan
Following the visit, our team will put together the care plan and costs that we feel would best support both the Mental Health service user and the loved ones who support them. We can also advise of financial aid if it’s available.
Can our Mental Health Home Care help you?
We offer flexible Mental Health Care that can support our clients in a variety of ways, including:
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Social support
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Companionship
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Emotional support
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Medication support
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Respite for loved ones
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​​Accompanying to appointments
We also work closely with the NHS, local services and loved ones to offer a flexible service that adapts to changing needs.
All our mental health home care packages are specifically designed to suit the individual, taking into account all areas that might impact their mental well-being.
Plans can take a structured shape, including goal setting with achievable expectations, minimal restrictive crisis management, and ensuring Bramble maintains an active role in liaising with the community, family and hospital MDT meetings.
Alternatively, a more flexible and fluid approach can be taken where conditions improve or symptoms are less serious, catering to a range of needs and ensuring adaptability.
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How do I arrange mental health home care?Simply book your free initial home visit now so our expert team can talk you through the process.
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How much does mental health home care cost?The cost of mental health home care varies according to your unique circumstances. We offer two types of mental health home care — visiting care and live-in care. Book a free consultation so we can work out a personalised quote for you.
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Who can get mental health care at home?Mental health care at home is suitable for anyone who needs support with day-to-day living but doesn’t need to be an inpatient.
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How much does dementia home care cost?The cost of dementia home care varies according to your unique circumstances. We offer two types of dementia home care — visiting care and live-in care. Book a free consultation so we can work out a personalised quote for you.
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How do I arrange dementia home care?The first step is to reach out to us so we can know more about your situation. Our friendly advisors will take you through the process of arranging dementia home care, step by step.
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How do I know the level of care my loved one needs?At your free consultation, an advisor will help you understand the level of care your loved one needs, whether they require just a few hours a week or up to 24/7 live-in care.
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What is domiciliary care?Otherwise known as ‘home care’, domiciliary care is provided in your own home by professional carers who offer healthcare, day-to-day support and sometimes advice. It can be on a short-term or long-term basis and is provided in accordance with an assessment of your needs to make sure the right services are being offered. Find out more about what Bramble Home Care offers for general domiciliary care here, or book your free initial home visit with our team.
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Are your carers able to administer medicine?Yes. Our carers are fully meds trained and are able to both support you in continuing to administer your own or a loved one's medication, or to do it on their behalf if this is what's required.
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What is personal care?Personal care is supporting people with things like: getting up in the mornings, bathing, dressing and/ or preparing you for bed at night, stoma care, catheter care, oral care and much more.
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What types of care does Bramble Home Care offer?Our home care services across Gloucestershire range from; assisting with domestic chores, for instance shopping, ironing, preparing meals, getting up in the morning, getting washed and dressed and bathing, to full-time 24-hour live-in care. We also provide companionship, prompting for medication, manual handling/mobility support and attending social functions/clubs. We also offer specific Dementia and Mental Health Care services for those affected by conditions who need specially trained staff. As well as our care services, we also offer training to a range of employers, including; PMVA training and first aid. Our goal is to help maintain yours or your loved one's independence at home in the most person-centred and safe way. Find out more here.
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Can I get funding for care?We will be happy to give you an idea of whether you are likely to qualify for local authority funded care so please get in touch with the team. Alternatively, you may find the following websites useful: www.dwp.gov.uk www.ageuk.org.uk www.direct.gov.uk/en/DisabledPeople www.carersuk.org www.gloucestershire.gov.uk
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How do you recruit your staff?We have various ways that we find the best new recruits. We advertise our vacancies on traditional job boards like Indeed and TotalJobs and applicants contact us from there, but we are also very proactive and attend local job fairs and events where we will have a stand. Many of our staff have been with us for years which we are very proud of, and we value their recommendations so have a referral scheme for new starters. All applicants follow a rigorous recruitment process including a thorough interview and then if successful, they are required to complete additional checks including a DBS (Disclosure and Barring Service), and references. No new starters are assigned any work until their security checks have been signed off by a Senior member of the in-house team and they have completed their thorough in-house Induction training programme. Take a look at the roles we're recruiting for.
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Do I have to pay for an assessment?No, you don't. Assessments are completely free of charge and without any obligation to use Bramble Home Care.
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How quickly can care services be put in place?Usually we can put a care plan and support package in place quickly, but it is dependent on yours/your loved one's needs and availability of staff in your area. For instance if someone requires more support or if they need specialist equipment it can take a little longer to put in place. We will keep you informed of progress and give you an idea of timescales once your assessment has been made, your support plan agreed and funding set in place (whether that is privately or through social services). Get started today by booking your free initial home visit, and we'll take care of the rest.
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Can I have care on a short term or part-time basis?Yes. We are here to provide care on a basis that best suits your requirements. Our team will come to your home and discuss your needs, formulate a care plan and support with any funding queries. Then care will be in place! The care we offer can always be adjusted, so if you find the services aren't right for you or your loved one, we can make changes to better suit you.
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Can I contact someone out of usual hours?Yes. Our offices are staffed between 9am and 5pm, Monday to Friday all year round. Outside of these times, one of our senior members of staff will be ‘on call’ for urgent enquiries, for instance if a carer has been delayed. You can always call us and, if you get the out of hours service, all the contact details you need will be provided. Our office and on-call number is: 01684 217040.
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Who regulates Bramble Home Care?The Care Quality Commission (CQC) is the official body that regulates and inspects organisations that provide care to the public throughout the UK, ensuring that they fully meet the stringent standards of quality and safety as a result of the revised Health and Social Care Act.
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How do I make a complaint?In the unlikely event that you should need to make a complaint, we have a robust complaints procedure which is designed to make sure that your concerns are heard. We take all issues very seriously and welcome all feedback, good or bad so please do not ever worry about letting us know what you think. In the first instance we recommend that you should speak to your support worker if you are not happy with something. It is our policy that all verbal complaints are recorded even if the complaint has been resolved. However, if you feel that your concerns are not being taken seriously, or if you have concerns regarding your support worker, then you should contact us immediately: enquiries@bramblehomecare.co.uk or 01684 217040 Alternatively you can write to us at:- Bramble Home Care Ltd, Unit E, 4 Bamfurlong Industrial Park, Staverton, GL51 6SX Our policy is to respond to written complaints within 28 days although we will make every effort to resolve issues as quickly as possible. All our clients are given a copy of our complaints procedure with their contracts.
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Do you offer a return from hospital service?Yes, this is a service that prepares your home for your return from hospital, we can liaise with the health care professionals to ensure that everything is in place for your return and rehabilitation. Get in touch with our team to discuss the options.
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Do you offer care escorts?Yes, we can support you or your loved one within the community and enable you to lead a full and active social life. This could involve accompanying you to the shops or hospital; alternatively your support worker may plan social trips and participation in groups or organisations based on your interests and your preferences. They can either simply make arrangements on your behalf or can accompany you.
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Do you offer 24-hour Live-in Care and Companionship?Yes, we can. Please contact us for more information as we will be happy to work with you to put a personalised care plan together that best meets your needs.
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If I cancel my service, will I still be charged?Possibly. It will depend on the reason for the cancellation and the notice that you give us as well as what is stated in your contract. While we will make every effort not to charge for care if it isn’t needed, there may be circumstances when a full or partial charge is unavoidable. For example, when someone is away on holiday, we simply need the required notice and you will not be charged. Or, if you require help after returning home from hospital your care package may only be for a month or two, in situations like this our objective is to work with you to enable you to get back to full independence as quickly as possible. Of course there are other situations where care may no longer be required so please just ask if you need more information.
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The answer to my question isn't here...If the answer to your question isn’t here then please don’t hesitate to get in touch. We are a friendly, family-run team and we are more than happy to help. We understand that you may have lots of questions and that it’s important to find a provider that you can work with, especially if you are finding care on behalf of a loved one. We look forward to hearing from you.
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If I do use Bramble Home Care, how do you monitor the service you are giving me?Our priority is to deliver a quality service and we will monitor our services in a several ways, all of which form our Quality Assurance Policy -: We constantly review our processes to improve the services we deliver. You are involved in all decisions about your care or support and we will hold a meeting every month to review your Personal Support Plan and to discuss any changes that may be required. This will be a time to discuss the level of satisfaction that you are experiencing with the service. The Manager will make regular telephone calls to you and/or your family/carer. It is our policy that any complaints, including verbal ones are recorded and are included in the overall assessment of our service to you. Comment slips are included in your Personal Support Plan with prepaid envelopes to make communication between Bramble Home Care and you as easy as possible. We will conduct an annual Quality Assurance Survey which will be sent out to all service users, their relatives, health professionals and also suppliers. Once the results are complied this will then be available in the form of a report to all service users and also for the CQC Inspectors.
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How much does dementia home care cost?The cost of dementia home care varies according to your unique circumstances. We offer two types of dementia home care — visiting care and live-in care. Book a free consultation so we can work out a personalised quote for you.
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How do I arrange dementia home care?The first step is to reach out to us so we can know more about your situation. Our friendly advisors will take you through the process of arranging dementia home care, step by step.
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How do I know the level of care my loved one needs?At your free consultation, an advisor will help you understand the level of care your loved one needs, whether they require just a few hours a week or up to 24/7 live-in care.